*For new customer*

Please click on "sign Up" to register your information to enjoy the member Reward Point benefit

Step 1:


Step 2:

Follow up steps as below : (For existing member and new customer (after create account)

1. How do I make order at Online Shop?

1. Select the product, and then click “Add to Cart” button.

Condition A : Add to Cart at Product page

Condition B : Add to Cart at Item page

Click "GO TO CHECKOUT" after Add to Cart.

Condition A or Condition B

2. Next, you will come to the Shopping Cart page, and have checked your shopping cart, if you would like to change the quantity here, make sure you click “Update Shopping Cart” after you change quantity

3. Key in your email address and detail to continue the order

4. If you are existing member, kindly key in your email address and password to continue

5. After key in all the information, kindly select the delivery option (Pos Laju or Gdex)

6. Review your detail and select the payment option (Ipay88 or banking). You may also key in the discount coupon if you have any

7A. Choose Ipay88 to pay using credit card or the shown banking option

7B. Choose Bank Transfer -- Please send me the receipt after bank in (Please refer to FAQ : How to make payment)

8. Click "Place order" for choosing Bank Transfer option

9. You have submit your order successfully. The "circle" part is your order number. Also you may continue shopping or click on "Create An Account" to earn reward in the future. Please check your email for any update.

ABC

2. Any other way to make order, other than make order through Online Shop?
Yes, you can email the below information to our sales team <sales@hansaegee.com> :

a. Name
b. Email Address
c. Shipping Address
d. Products to purchase
e. Tel Number

We will create the order for you, and email the confirmation order to you.

Or. you can also whats App to 012-6698 279 for WhatsApp Order Service

 

3. I already made order, but did not receive any Confirmation Order email, how?
There might be 3 reasons:
a. The email might be drop into your spam mail / junk mail, kindly check your spam mail / junk mail to confirm.
b. Due to the problem of your email server not allow to accept the email.
c. During the process of making order, you just click “Add to Cart”, “Proceed to Checkout”, but did not do the last step – “Placed Order”. That means you did not submit the order, which is why you did not receive the Confirmation Order. In this case, you have to make order again.

 

4. How many items I can make in 1 order? And how to do it?
You can make as many items as you want in 1 order as long as the shipping address is same. Here to show you how to make many items in 1 order:

1. When you add your first item in your Shopping Cart, you can continue to click on any product page you want.

2. And click “Add to Cart” of the product. The product will auto drop into your Shopping Cart.

3. Now, you have 2 items In 1 order. You can make as many items as you want.

 

 

5. Can I delete the item? How?

Yes, to delete the item, at your Shopping Cart, just click on the button at the right hand side of the product.