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Shipping Rates

1. What is the shipping charge on orders?

Shipping Charges

Purchase Postage – Pos Laju Postage – GDex Express
< RM 70 Penisular Malaysia — RM 8.00 Penisular Malaysia — RM 9.00
Sabah & Sarawak — RM 15.00 Sabah & Sarawak — RM 18.00
> RM 70 FREE FREE

2. How long will delivery take?

Shipping and Delivery (By GDex Express Or Pos Laju)

  • Goods will only be delivered once payment is received. It will take 3-5 working days from the date of receipt of payment.
  • In the event of shipment delay, we will inform you by email with new delivery date. There is no shipment on Saturday and Sunday.

3. My goods haven’t arrived yet. What can I do?

Please allow at least 1 – 3 working days for your order to arrive depending on the given estimated delivery time on your product.

In case you have not receive your goods after 5 working days, kindly check at GDex Express: http://www.gdexpress.com/malaysia/e-tracking or Pos Laju: https://www.pos.com.my/ select “Track” with the given Tracking Number stated in your Shipment Letter.

If you have any concerns, please do not hesitate to contact us at sales@hansaegee.com, hansaegeenature@gmail.com, WhatsApp Service: 012-6698 279 or call us at 03-6207 1524 from 9am to 6pm Monday – Friday

4. Can my parcel be delivered to an office address?

Yes, of course! Your parcel can be delivered to an office address, as long as you enter the full address and your name.

5. Do you ship international?

Sorry, we are only doing shipping within Malaysia, not to overseas.